Restaurant Chain IT Cost Reduction — Case Study | C2XCEL

How C2XCEL resolved connectivity issues and reduced IT spend for a national restaurant chain with 200+ locations.

Challenge

Each new restaurant opening required juggling permits, construction, power, advertising, and last-minute voice and data setup. Broadband and cable providers were sourced site by site, and the on-site phone system added cost and complexity. Internal IT was stretched thin across hundreds of vendor relationships.

Solution

C2XCEL standardized all locations on a single network and voice provider, added backup connectivity that doubles as guest Wi-Fi, and migrated the on-site phone system to a hosted platform for fast number and equipment provisioning. Vendor relationships were reduced from hundreds to a handful.

Results

• Vendor invoices consolidated from 300+ down to 4
• Hosted voice deployed across all locations
• Backup connectivity and guest Wi-Fi at every site
• Supports planned expansion of 60 to 80 new locations per year